Q. What are your shipping rates? A: Shipping rates are based on total order Shipping Charges Order Total Shipping Charges Up to $14.99 $ 9.50 $15.00-29.99 $10.50 $30.00-39.99 $11.50 $40.00-59.99 $14.50 $60.00-79.99 $15.50 $80.00-99.99 $16.50 $100.00-999.99 FREE SHIPPING For shipments to Alaska, Hawaii and to all APO boxes, please add an additional $5.00 to the order total . Q: How will product be shipped? A: All credit card orders usually ship within 24 hours, Standard shipping includes packing, packaging materials and guaranteed delivery of all shipments via UPS Ground Service. A street address is necessary since UPS cannot deliver to a mail box, For rush orders, UPS Next Day, 2nd Day or 3rd Day shipping is available at additional cost, Q: What is your return policy? A: A Lotta Hotta promises you that if you are not 100% satisfied with any item you buy from us, we will cheerfully refund the full purchase price, exchange the product or credit your account. We mean it! Q: What are your payment options ? A: Paypal (Visa/Mastercard, American Express, Discover), money orders, cashiers checks or personal checks. Q: I can't find the hot sauce I am looking for? A: Please email us or call with the item you are looking for, chances are we have it available. Sorry, no C.O.D. orders | 
